Công ty Cổ phần Mạng giáo dục Bạch Kim - 27 Huỳnh Thúc Kháng, Đống Đa, Hà Nội
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UNIT 9: THE POST OFFICE LESSON 3: SPEAKING I. BEFORE YOU SPEAK
1. Look at pictures. Can you guess what service the customers are using in these pictures?:
Look at pictures. Can you guess what service the customers are using in these pictures? 2. New words:
Install (v) cài đặt Register (n): đăng kí Monthly fee (n): phí hàng tháng 2. New words I. BEFORE YOU SPEAK Fill in a form (v) điền vào mẫu Subscribe (v): đăng kí A bunch of red roses (n): một bó hoa hồng * Match the words with their meaning:
một bó hoa hồng A bunch of red roses (n): đăng kí Subscribe (v): điền vào mẫu Fill in a form (v) phí hàng tháng Monthly fee (n): đăng kí Register (n): cài đặt Install (v) II. WHILE YOU SPEAK
1. Task 1: Work in pairs. Act out the dialogue and then answer the questions:
1. Task 1: Work in pairs. Act out the dialogue II. WHILE YOU SPEAK

A: Excuse me!

B: Yes? What can I do for you, sir?

A: Could you help me to send this document to my office by fax?

B: Certainly. What’s the fax number, please?

A: It’s 04.7223898.

B: Ok. I’m sending it now.

A: Thank you. Oh. How much is that?

B: It’s five thousand dong. You can see the rates on

the table.

A: Yeah. I see. Here you are. Thank you.

B: You’re welcome.

* Answer the question: What service is customer using in the dialogue:
2. Task 2: Make a conversation from suggestions below. The conversation takes place at the post office between a cleck (A) and customer (B) who wants to have a telephone line installed at home:
2. Task 2: Make a conversation from suggestions below. The conversation takes place at the post office between a cleck (A) and customer (B) who wants to have a telephone line installed at home * Suggested make a conversation between a cleck (A) and customer (B):

A: Good morning. Can I help you

B: Yes, I want to have a telephone line installed at home.

A: OK. Where do you live?

B: I live at 78 Dang Thuc Vinh Street. When can you install it?

A: The installation takes place one week after your registration.

B: Can you come on Saturday?

A: Yes, That’s fine. Do you have a telephone yet?

B: Yeah, I have a telephone already. How much is the installation fee and monthly fee?

A: The installation fee is 1.4 million dong and the monthly fee is 27 thousand dong. Can you fill in this form?

III. AFTER YOU SPEAK
1. Task 3: Work in pairs. Imagine that one of you is a clerk at the post office and the other is the customer, make a dialogue for each of the following situations.:
Topic: 1 You want to subscribe to the Lao Dong Daily for a year and have the newspaper delivered to your home every morning before 6.30. Your address is 67 Ngoc Ha Street, Ha Noi Topic: 2 Your best friend’s birthday is on 16th May. You want to use the Flower Telegram Service provided by the post office to send her a greetings card and a bunch of red roses on her birthday. 2. Practicing playing roles the conversation below by using these cues::

A : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B : I would like / subscribe / Lao Dong daily newspaper.

A : Yeah. How . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B : For two years, please.

A : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

B : At home, please. I / live / 67 / Ngoc Ha.

A : Ok. I / get it. 67 Ngoc Ha Street.

B : Oh, can / I / have / newspaper / delivered / home / every morning / before 6.30.

A : Before 6.30? Well, it might / a little bit / early. How about before

7.30?

B : Ok. That’s fine. Thank you.

A : Right. Can / you / fill / form?

* Suggested make a dialogue for each of the situations 1:

A : Good morning. Can I help you?

B : I would like to subscribe to Lao Dong

daily newspaper.

A : Yeah. How long would you like to subscribe

to it

B : For two years, please.

A : Where would you like to get the newspaper?

B : At home, please. I live at 67 Ngoc Ha Street.

* Suggested make a dialogue for each of the situations 2:

A : Good morning. Can I help you?

B : Yeah, I want to send a greetings card and some flowers to my friend on her birthday

A : Do you use the Flower Telegram Service. It is very fast and convenient. When is your friend’s birthday?

B : Her birthday is on 16th May

A : What would you like to send the flowers?

B : Bunch and red roses, please.

A : Would you like to send card and flowers are delivered on May, 16th or a day before?

B : May, 16th. It is the best deliver it in the morning.

A : Ok. I’ll make a note for that. Can you fill in this form? Don’t forget write the address clearly.

IV. HOMEWORK
1. Homework:
- Using the cues in the second situation to write one conversation between a clerk at the post office and a customer. - Learning by heart the new words / phrases - Practicing speaking Task 1 and Task 2 at home - Prepare the next lesson: Unit 09. The post office. Listening HOMEWORK 2. The end: